📄 Privacy Policy

Effective Date: June 26, 2025

1. Introduction

Welcome to Xtra Ordinary Manufacturing Inc dba Quality Surfaces (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with us online, in person, or via SMS communications.

2. Information We Collect

When you contact us through our website, by phone, or in person, we may collect:

• Name, phone number, email address, and address

• Project and service request details

• Automatically collected data such as your IP address and browser type when using our website

3. How We Use Your Information

We use your information to:

• Provide quotes and service details

• Schedule and confirm appointments

• Communicate project updates

• Send SMS and email communications regarding requested services

• Improve our services and website

4. SMS and Email Communications

With your permission, we may send SMS text messages and emails regarding appointments, project updates, and related service information. Message frequency may vary. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying “STOP” or by contacting us using the information below. You may opt out of emails by using the “unsubscribe” link in the email or by contacting us directly.

Data Privacy: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Consent

How we get your consent:
When you provide your personal information to request a quote, schedule a consultation, or inquire about services, you consent to our collecting and using it for those purposes. For secondary uses, such as marketing, we will ask for your express consent or provide you with an opportunity to decline.

How to withdraw consent:
You may withdraw your consent at any time by contacting us at info@qualitysurfaces.com or mailing us at:

Quality Surfaces
2087 Franklin Rd, Spencer, IN 47460

6. Disclosure

We may disclose your personal information if required by law or if you violate our Terms and Conditions.

7. Third-Party Services

We may use third-party service providers for hosting, data storage, and communication purposes. These providers will only collect, use, and disclose your information as necessary to perform services for us and are required to protect your information.

Links on our website may direct you to external sites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

8. Security

We follow industry best practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

9. Cookies

We may use cookies to improve your experience on our website and analyze site usage. You can adjust your browser settings to refuse cookies if preferred.

10. Age of Consent

By using our site, you represent that you are at least the age of majority in your state of residence or have provided consent for any minor dependents to use our site.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting to our website. Please review it regularly to stay informed.

12. Your Rights

Depending on your state of residence, you may have rights to access, correct, or delete your personal information or to limit its use. To exercise these rights, please contact us using the information below.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Quality Surfaces
2087 Franklin Rd, Spencer, IN 47460
812-876-5838
info@qualitysurfaces.com